Help center
Fidument support
Key information about access, account activation and using the app.
Frequently asked questions
How do I sign in to Fidument?
Open the sign-in page and enter your account email and password. Your personal account works independently of organizations. Access to an organization depends on your active membership and permissions in that organization.
How do I reset my password?
Choose “Forgot password?” on the sign-in screen, enter your email and use the link you receive. If no email arrives, check your spam folder.
How do I activate an invitation?
Open the link in the email or go to app.fidument.com/activate and use the one-time code provided by the organization. Accept the invitation explicitly. If you already have an account, sign in to it; accepting an invitation does not require changing your password.
How do I install Fidument on Windows?
Download the installer from the Fidument website, run it as a regular user and follow its steps. The app does not require administrator privileges.
How do I update the app?
When a newer version is available, the app may show a notice with a download button. Close Fidument before running the update installer.
Windows app
Download the app safely
Download Fidument only from https://app.fidument.com/download. Before running the installer, check that the file was downloaded from this domain.
For an initial release, Windows may warn about an unrecognized app. This system notice relates, among other things, to publisher reputation and signing; it is not a guarantee about the file. Digital signing and Microsoft Store distribution are planned as the platform develops.
Download the Windows appContact
Need more help?
A direct support channel is being prepared. For urgent matters, contact the person who gave you access to Fidument.